About Ken
Professional summary
Ken believes in contributing to a greater cause, making a difference, adding value, and having an impact on others. He has over 10 years of experience in industrial engineering, consulting, project management, process improvement and change management. He most recently spent 2 years with Abarca Health, a Pharmacy Benefit Management (PBM) company, where he managed multiple process improvement initiatives to promote efficiency and standardization utilizing agile and scrum methodologies.
In 2018 Ken joined the MedStar Family as a Process Improvement Specialist for MedStar Washington Hospital Center where he managed various initiatives to improve the processes and experiences of associates and patients. During this time Ken supported, coached, and mentored associates and leaders on how to identify and implement solutions to promote efficiency and reduce waste using process improvement and change management methodologies. Prior to this Ken worked as a healthcare consultant and internal auditor for Protiviti.
Lastly, Ken is a certified organizational coach and has a Bachelor of Science in Industrial Engineering from University of Puerto Rico Mayaguez and a Masters in Health Administration from Texas A&M Health Science Center School of Public Health.
“My favorite inspirational quote or personal mantra is…”
“Change is hard. Resisting change is a lot harder” Eleanor Brown
“The aspect of Performance Improvement that is most exciting to me is...”
Helping, supporting and mentoring others to find solutions to problems. There is something unique and special when a diverse group of people come together to solve problems.
“When I'm not working, I enjoy...”
Going on a mindful walk with my dog Archer.
“If I had to sing karaoke, I would pick...”
¿Y Cómo es El? by Jose Luis Perales
LinkedIn profile
Years of PI and Analytic Experience: 8
Number of years of Healthcare experience: 8
Number of years of Consulting experience: 2