Medical Records at MedStar Health
All patient healthcare information at MedStar Health is confidential. Therefore, medical records cannot be released to any person without the authorization of the patient or the patient's legally authorized representative (unless authorized by law). As a MedStar Health you can also visit the patient portal for medical records.
To request the release of your medical information, fill out our Medical Record Release form:
Requests can be made in person or by mail. Authorization forms are also available at each hospital.
A patient's family member (parent/legal guardian) may request copies of medical records if a patient is a minor or incapacitated. Parent/Guardian must have the written permission of the patient to release copies of the record, or have the patient's power of attorney. The name of the family member must be documented on the request.
How long will it take to obtain copies of my medical records?
It takes 5 to 10 working business days to process the request. If the patient has just been discharged from the hospital, the request will be processed once the chart is complete. This may take 30 days if requesting a complete copy.
Where to request medical records
Upon completing the medical record release form, you may send the completed form to one of the appropriate locations below.
-
MedStar Franklin Square Medical Center
-
MedStar Georgetown University Hospital
-
MedStar Good Samaritan Hospital
-
MedStar Harbor Hospital
-
MedStar Health Medical Practice
-
MedStar Health Physical Therapy
-
MedStar Health Urgent Care
-
MedStar Montgomery Medical Center
-
MedStar National Rehabilitation Hospital
-
MedStar Radiology Network Outpatient Imaging (Images only)
-
MedStar St. Mary's Hospital
-
MedStar Southern Maryland Hospital Center
-
MedStar Union Memorial Hospital
-
MedStar Washington Hospital Center
Protecting your privacy
As a patient of MedStar Health, you have a right to confidentiality. We strive to continuously ensure that your personal health information is kept private.
Here are some ways MedStar Health is maintaining the confidentiality of our patients’ information:
- Medical records are secured on the nursing floors and in the Health Information department. Only members of your healthcare team are permitted access to your information.
- Paper information with personal information is shredded before disposal.
- Access to computers with patient information is password protected.
- Computer screens are angled so only the person with a need for access sees patient information.
- Computer screens are programmed to go "blank" after a certain time if not in use.