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Kassie Savoy joined MedStar Washington Hospital Center 11 years ago as an executive coordinator in Human Resources. She had previously earned her bachelor’s degree in Health Care Administration from Towson University and was looking forward to starting her career here.
“I was excited about the opportunity and was quickly drawn to the complexity and pace of the organization, the people who work here and the patients and community we serve.”
In 2013, Kassie earned her master’s degree in Healthcare Administration from the University of Maryland, with assistance from MedStar Health’s tuition reimbursement program. While completing her master’s, Kassie began working with Dr. Arthur St. Andre on projects analyzing frequent users of the Emergency Room, reducing readmissions, and improving Quality & Safety.
Kassie’s involvement in these projects resulted in a unique opportunity to create her next position. From September 2014 through May 2018, she worked first as a project manager and then assistant director with President Gregory Argyros, MD, then chief medical officer. In these roles, she oversaw projects related to physician engagement and performance improvement, quality and safety, patient throughput, patient experience, and population health.
“I feel very fortunate,” said Kassie. “It was an invaluable experience, allowing me to work with many different people across the organization on strategic initiatives for the Hospital Center. I learned from the leaders and teams I worked with and was able to carry that knowledge into my next position.”
Kassie credits Dr. Argyros with mentoring her interest in operations, and appreciates him taking a proactive approach, inquiring about her goals and determining how he could help her succeed.
In 2018, Kassie transferred to Orthopaedics as the director of operations. After two years in that position, Kassie transitioned into her current role as director of Advanced Heart Failure and Ambulatory Operations with MedStar Heart & Vascular Institute. This expanded her responsibility to both ambulatory and programmatic operational oversight.
“There are a lot of opportunities working for MedStar Health,” said Kassie. “Identify what motivates you, discuss your goals with your leaders, seek out feedback, and explore different pathways to learn and grow. I’ve loved my time here and am very thankful for the support I’ve received from my colleagues and leadership teams. I look forward to continuing my career at MedStar Health.”
